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ITIL service transition /

Rance, Stuart.

ITIL service transition / by Stuart Rance. - 2nd ed. - xii, 347 p. : ill. ; 28 cm.

"2011 ed.".

ISBN: 9780113313068

Subjects--Topical Terms:
Computer service industry--Management.
Support services (Management)
Organizational change--Management.

North WestKnowledge and Library Services

ITIL service transition /

North West
Knowledge and Library Services