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Customer service : skills for success /

Lucas, Robert W.

Customer service : skills for success / Robert W. Lucas. - 6th ed. - xxv, [1], 436 p. : colour illustrations ; 28 cm.

ISBN: 9781259252945

Subjects--Topical Terms:
Customer relations

North WestKnowledge and Library Services

Customer service : skills for success /

North West
Knowledge and Library Services