Conflict management and leadership for managers : knowledge, skills, and processes to harness the power of rapid change /
Conflict management and leadership for managers : knowledge, skills, and processes to harness the power of rapid change / Susan S. Raines, PhD. - Third edition. - xxi, 471 pages ; 26 cm
Earlier editions published as: Conflict management for managers : resolving workplace, client, and policy disputes.
Includes bibliographical references (pages 437-456) and index.
9781538177969 9781538177976
2023019073
Interpersonal Relations
Personnel Management