OCR customer service NVQ level 2 (Record no. 88613)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00513cam a2200217 4500 |
| 001 - CONTROL NUMBER | |
| control field | 9781444151503 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 090401t2012 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781444151503 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 PIL |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Pilbeam, Sarah |
| 245 ## - TITLE STATEMENT | |
| Title | OCR customer service NVQ level 2 |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | |
| Name of publisher, distributor, etc. | Hodder Education, |
| Date of publication, distribution, etc. | 2012 |
| 500 ## - GENERAL NOTE | |
| General note | QCF |
| 650 ## - SUBJECT HEADINGS | |
| Subject heading | Management |
| 650 ## - SUBJECT HEADINGS | |
| Subject heading | Marketing |
| 9 (RLIN) | 3979 |
| 650 ## - SUBJECT HEADINGS | |
| Subject heading | Customer Service |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Book, Standard Loan (4 weeks) |
| Suppress in OPAC | No |
| 994 ## - | |
| -- | 21.99 |
| 996 ## - | |
| -- | 219p. |
| 997 ## - | |
| -- | 0 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Class number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| East Lancashire Hospitals - Burnley Hospital NHS Library | East Lancashire Hospitals - Burnley Hospital NHS Library | Main Shelves | 20/02/2014 | 658.812 PIL | TU09685 | 18/11/2024 | 18/11/2024 | Book, Standard Loan (4 weeks) |