Quality health care : a guide to developing and using indicators (Record no. 96208)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 05749cam a2200373 4500 |
| 001 - CONTROL NUMBER | |
| control field | 0763748056 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 090401t2004 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0763748056 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0763748056 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 362.10685 LLO |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Lloyd, Robert C. |
| 245 ## - TITLE STATEMENT | |
| Title | Quality health care : a guide to developing and using indicators |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Sudbury, Mass. : |
| Name of publisher, distributor, etc. | Jones and Bartlett Publishers, |
| Date of publication, distribution, etc. | 2004 |
| 500 ## - GENERAL NOTE | |
| General note | Medical care-Quality control |
| 500 ## - GENERAL NOTE | |
| General note | Medical care-Evaluation |
| 500 ## - GENERAL NOTE | |
| General note | Medical care-Quality control-Case studies |
| 500 ## - GENERAL NOTE | |
| General note | Medical care-Evaluation-Case studies |
| 500 ## - GENERAL NOTE | |
| General note | Quality assurance |
| 500 ## - GENERAL NOTE | |
| General note | Outcome assessment (Medical care) Methodology |
| 500 ## - GENERAL NOTE | |
| General note | Quality of Health Care-organization & administration |
| 500 ## - GENERAL NOTE | |
| General note | Program Development |
| 500 ## - GENERAL NOTE | |
| General note | Quality of Health Care-Case Report |
| 500 ## - GENERAL NOTE | |
| General note | 0763748056 (hardcover);Includes bibliographical references and index.;A brief review of healthcare reform -- The growing concern over service -- Defining continuous quality improvement -- It all starts with listening -- Creating a service excellence culture -- Who are your customers? -- Defining key quality characteristics -- Listening three times -- Understanding the tools -- Combining VOC data with the VOP -- Measurement roadblocks -- The quality measurement roadmap -- Types of indicators -- Selecting a specific indicator --Developing operational definitions -- Developing data collection plans -- Case study: transcription turnaround time -- The indicator development form --Evolution of the strategic dashboard -- Focusing on the vial few -- The role of benchmarking -- A comment on the new business management strategies -- Data versus information -- Research for efficacy -- Research for effectiveness and efficiency -- The debate is silly -- Static versus dynamic approaches to data analysis -- Case study: the monday morning dilemma -- Understanding variation -- Common and special causes of variation -- The consequences of not understanding variation -- What is a run chart? -- What is a control chart? -- Deciding which control chart to use -- Variables charts -- Attributes charts -- Deciding if a special cause is present -- Making appropriate management decisions -- Case study #1: predicting a cardiovascular event -- Case study #2:sampling central line infections -- Case study #3: sampling medicare insurance audits -- Case study #4: tracking patient falls -- Case study #5: pressure ulcer prevention -- Case study #6: evaluating staffing effectiveness -- Case study #7: to flash or not to flash that is the question? -- Case study #8: clarifying the operational definition of readmission -- Case study #9: managing a breast cancer patients coumadin levels -- Case study #10: group b streptococcus in pregnant women -- Case study #11: emergency department fast track -- Case study #12: tracking patient complaints -- Case study #13: reducing ventilator associated pneumonia -- Case study #14: pain management for hip and knee replacement patients -- Understanding the dots -- Personal transformation -- Organizational transformation -- Societal transformation. |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | A brief review of healthcare reform -- The growing concern over service -- Defining continuous quality improvement -- It all starts with listening -- Creating a service excellence culture -- Who are your customers? -- Defining key quality characteristics -- Listening three times -- Understanding the tools -- Combining VOC data with the VOP -- Measurement roadblocks -- The quality measurement roadmap -- Types of indicators -- Selecting a specific indicator --Developing operational definitions -- Developing data collection plans -- Case study: transcription turnaround time -- The indicator development form --Evolution of the strategic dashboard -- Focusing on the vial few -- The role of benchmarking -- A comment on the new business management strategies -- Data versus information -- Research for efficacy -- Research for effectiveness and efficiency -- The debate is silly -- Static versus dynamic approaches to data analysis -- Case study: the monday morning dilemma -- Understanding variation -- Common and special causes of variation -- The consequences of not understanding variation -- What is a run chart? -- What is a control chart? -- Deciding which control chart to use -- Variables charts -- Attributes charts -- Deciding if a special cause is present -- Making appropriate management decisions -- Case study #1: predicting a cardiovascular event -- Case study #2:sampling central line infections -- Case study #3: sampling medicare insurance audits -- Case study #4: tracking patient falls -- Case study #5: pressure ulcer prevention -- Case study #6: evaluating staffing effectiveness -- Case study #7: to flash or not to flash that is the question? -- Case study #8: clarifying the operational definition of readmission -- Case study #9: managing a breast cancer patients coumadin levels -- Case study #10: group b streptococcus in pregnant women -- Case study #11: emergency department fast track -- Case study #12: tracking patient complaints -- Case study #13: reducing ventilator associated pneumonia -- Case study #14: pain management for hip and knee replacement patients -- Understanding the dots -- Personal transformation -- Organizational transformation -- Societal transformation. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Includes bibliographical references and index. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Book, Standard Loan (4 weeks) |
| Suppress in OPAC | No |
| 985 ## - | |
| -- | ISBN and ISSN note;Bibliography and index note;Contents note |
| 986 ## - | |
| -- | SBN;BIB;CON |
| 993 ## - | |
| -- | LC |
| 996 ## - | |
| -- | p. ; cm. |
| 997 ## - | |
| -- | 0 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Class number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Wrightington, Wigan & Leigh - Wigan NHS Library | Wrightington, Wigan & Leigh - Wigan NHS Library | Main Shelves | 31/08/2005 | 6 | 362.10685 LLO | G01171 | 18/11/2024 | 18/11/2024 | Book, Standard Loan (4 weeks) |