The Improvement Guide [electronic resource] : A Practical Approach to Enhancing Organizational Performance / Gerald J. Langley; Ronald D. Moen; Kevin M. Nolan; Thomas W. Nolan; Clifford L. Norman; Lloyd P. Provost.

By:

Langley, Gerald J [aut]

Contributor(s):

Publication details: [S.l.]: Wiley, 2009.Description: 512 pISBN:

9780470549032

Subject(s):

Genre/Form:

Electronic books.

Additional physical formats: No titleOnline resources:

Access via Cloud Library

Summary: This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.

Holdings ( 2 )
Title notes ( 3 )

Holdings
Item type	Home library	Class number	URL	Status	Notes	Date due	Barcode
Cloud Library eBook	East Lancashire Hospitals - Burnley Hospital NHS Library		Link to resource	Available online with your ELHT cloudLibrary account	To access this book download cloudLibrary app, select East Lancashire Hospitals NHS Trust as your home library and sign in with your library barcode number.
Cloud Library eBook	East Lancashire Hospitals - Royal Blackburn Hospital NHS Library		Link to resource	Available online with your ELHT cloudLibrary account	To access this book download cloudLibrary app, select East Lancashire Hospitals NHS Trust as your home library and sign in with your library barcode number.

Electronic book.

This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.

Electronic reproduction. [S.l.] Wiley, 2009 Available via World Wide Web.

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The Improvement Guide [electronic resource] : A Practical Approach to Enhancing Organizational Performance / Gerald J. Langley; Ronald D. Moen; Kevin M. Nolan; Thomas W. Nolan; Clifford L. Norman; Lloyd P. Provost.

North West
Knowledge and Library Services