Perfect phrases for customer service: hundreds of tools, techniques, and scripts for handling any situation
Publication details: Maidenhead : McGraw-Hill 2005ISBN:- 007144453X
Item type | Home library | Class number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Book, Standard Loan (4 weeks) | Lancashire Teaching Hospitals NHS Foundation Trust - Chorley Library Main Shelves | HF 103 (Browse shelf(Opens below)) | Available | TC06358 | ||
Book, Standard Loan (4 weeks) | Lancashire Teaching Hospitals NHS Foundation Trust - Chorley Library Main Shelves | HF 103 (Browse shelf(Opens below)) | Available | TC06359 | ||
Book, Standard Loan (4 weeks) | Lancashire Teaching Hospitals NHS Foundation Trust - Preston Library Main Shelves | HF 103 (Browse shelf(Opens below)) | Available | TP06682 | ||
Book, Standard Loan (4 weeks) | Lancashire Teaching Hospitals NHS Foundation Trust - Preston Library Main Shelves | HF 103 (Browse shelf(Opens below)) | Available | TP06681 |