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Perfect phrases for customer service: hundreds of tools, techniques, and scripts for handling any situation

By:

Bacal, R

Publication details: Maidenhead : McGraw-Hill 2005ISBN:

007144453X

Subject(s):

Holdings ( 4 )

Holdings
Item type	Home library	Class number	Status	Date due	Barcode
Book, Standard Loan (4 weeks)	Lancashire Teaching Hospitals NHS Foundation Trust - Chorley Library Main Shelves	HF 103 (Browse shelf(Opens below))	Available		TC06358
Book, Standard Loan (4 weeks)	Lancashire Teaching Hospitals NHS Foundation Trust - Chorley Library Main Shelves	HF 103 (Browse shelf(Opens below))	Available		TC06359
Book, Standard Loan (4 weeks)	Lancashire Teaching Hospitals NHS Foundation Trust - Preston Library Main Shelves	HF 103 (Browse shelf(Opens below))	Available		TP06682
Book, Standard Loan (4 weeks)	Lancashire Teaching Hospitals NHS Foundation Trust - Preston Library Main Shelves	HF 103 (Browse shelf(Opens below))	Available		TP06681

Browsing Lancashire Teaching Hospitals NHS Foundation Trust - Preston Library shelves, Shelving location: Main Shelves Close shelf browser (Hides shelf browser)

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Previous	HF 102 Organizational behavior. 6th ed	HF 102 Organizational behaviour and gender. 2nd ed.	HF 103 Perfect phrases for customer service: hundreds of tools, techniques, and scripts for handling any situation	HF 103 Perfect phrases for customer service: hundreds of tools, techniques, and scripts for handling any situation	HF 103 The big book of customer service training games	HF 103 Customer service S/NVQ level 3	HF 103 Customer service for dummies. 3rd. ed.	Next

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