What are cookies?

Cookies are small text files placed on your browser by websites. They help make websites work, or work more efficiently. They also "remember" some of your preferences, so you don't have to set a preference again every time you switch to a different page on the same website.

If cookies are a concern for you, you may like to regularly clear your cookies on your browser or use a private browser mode. Check your browser settings for these options.

Essential cookies

Here is the list of essential cookies used on the Koha online catalogue.

Some of these depend on settings chosen by the library team; therefore all the cookies listed may not apply to this site.

Storage	Name	Value	Expiration	Description
Cookie	CGISESSID	Session ID	Until logout or end of session	Session cookie
Cookie	KohaOpacLanguage	Language code	3 years	Stores the language the user selected, so the online catalog will appear in that same language the next time it is visited.
Cookie	form_serialized form_serialized_limits	Search terms and limits	End of session or when the advanced search page is accessed again.	jQuery cookie. Stores search terms and limits of the last advanced search. Set when an advanced search is submitted.
Cookie	search_path_code	ads (fewer) or exs (more)	End of session or when the advanced search page is accessed again.	jQuery cookie. Related to serialized_form* cookies. Stores if the advanced search form was used with 'More options' or 'Fewer options'.
Cookie	num_paragraph	Count of search options added	End of session or when the advanced search page is accessed again.	jQuery cookie. Used to store the number of created options when user selects 'More options' in advanced search to increase search boxes.
Cookie	bib_list	List of record IDs (biblionumbers) separated by /	End of session or until the cart is emptied.	Stores cart contents in the online catalog. Set when records are added to the cart for the first time.

Non-essential cookies

The library team may create additional cookies. These are optional and will require your agreement before they are used.

If any non-essential cookies are created, they will appear below.

Amazon cover image

Image from Amazon.com

Normal view MARC view ISBD view

Customer service : level 2 NVQ/SVQ

By:

Bradley, S

Series: Heinemann work based learning level 2 NVQ/SVQEdition: 1st edDescription: PbkISBN:

9780435046897

Subject(s):

List(s) this item appears in: MCHFT - Career Development

Holdings ( 5 )

Holdings
Item type	Home library	Class number	Status	Notes	Date due	Barcode
Book, Standard Loan (4 weeks)	East Lancashire Hospitals - Burnley Hospital NHS Library Main Shelves	658.812 BRA (Browse shelf(Opens below))	Available			TU08093
Book, Standard Loan (4 weeks)	East Lancashire Hospitals - Royal Blackburn Hospital NHS Library Main Shelves	658.812 BRA (Browse shelf(Opens below))	Available			TB13571
Book, Standard Loan (4 weeks)	Mid Cheshire NHS Library Main Shelves	658.812 BRA (Browse shelf(Opens below))	Available			36145883
Book, Standard Loan (4 weeks)	Mid Cheshire NHS Library Main Shelves	658.812 BRA (Browse shelf(Opens below))	Available			36145882
Book, Standard Loan (4 weeks)	Mid Cheshire NHS Library Main Shelves	658.812 BRA (Browse shelf(Opens below))	Available			36145881

Browsing East Lancashire Hospitals - Royal Blackburn Hospital NHS Library shelves, Shelving location: Main Shelves Close shelf browser (Hides shelf browser)

Previous								Next
Previous	658.8 PRI Principles of marketing	658.802 JOB Principles and practice of marketing	658.812 BLA Raving Fans	658.812 BRA Customer service : level 2 NVQ/SVQ	658.812 EVE Powerful phrases for effective customer service: over 700 ready-to-use phrases and scripts that really get results	658.812 MAC Successful customer care in a week	658.812 WEL Effective customer care /	Next

Privacy policy - Accessibility statement - Membership Terms & Conditions - About us