TY  - BOOK
AU  - Langley,Gerald J.
AU  - Moen,Ronald D.
AU  - Nolan,Kevin M.
AU  - Nolan,Thomas W.
AU  - Norman,Clifford L.
AU  - Provost,Lloyd P.
ED  - cloudLibrary
TI  - The Improvement Guide: A Practical Approach to Enhancing Organizational Performance 
SN  - 9780470549032
PY  - 2009///
CY  - [S.l.]
PB  - Wiley
KW  - Organizational Behavior
KW  - Management
KW  - BUSINESS & ECONOMICS
KW  - Organizational Development
KW  - Electronic books
N1  - Electronic book; Electronic reproduction; [S.l.]; Wiley; 2009; Available via World Wide Web
N2  - This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications
UR  - #gotoholdings
ER  -