McDonnell, Andrew Managing aggressive behaviour in care settings : understanding and applying low arousal approaches - [Hoboken, N.J.]; Chichester : Wiley 2010 - x, 257 p. : ill. ; 24 cm. (pbk) ISBN: 9780470512319 Subjects--Topical Terms: Clinical GovernanceManagementMedical Care Universal Decimal Class. No.: 362.11068