TY  - BOOK
AU  - Phillips, Jack J. [1945-]
TI  - Return on investment in training and performance improvement programs : a step-by-step manual for calculating the financial return
T2  - Improving human performance in organizations
SN  - 0884154920
PY  - 1997///
CY  - Houston, Tex.
PB  - Gulf Pub. Co
KW  - Training
ER  -