Dinkin, S.P <br/><br/>
The exchange strategy for managing conflict in health care: how to defuse emotions and create solutions when the stakes are high 

 - Maidenhead :  McGraw-Hill  2013 
<br/><br/><label>ISBN: </label>9780071801966 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management, General