TY  - BOOK
AU  - Benjamin, B.E.
AU  - Yeager, A.
AU  - et al
TI  - Conversation transformation: recognize and overcome the 6 most destructive communication patterns
SN  - 9780071769969
PY  - 2012///
CY  - New York
PB  - McGraw-Hill
KW  - Communication
KW  - Interpersonal Relations
ER  -