Platt, F. W. <br/><br/>
Field guide to the difficult patient interview. 2nd ed. 

 - Philadelphia :  Lippincott, Williams & Wilkins  2004 
<br/><br/><label>ISBN: </label>0781747740 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Social Relations of the Physician (Including Relations with Patients<br/>Relations with Public, Clubs, Societies, Etc) and Attitudes