TY - BOOK AU - Fisher, Roger AU - Ury, William AU - Patton, Bruce (ed) TI - Getting to yes : negotiating agreement without giving in SN - 0143118757 PY - 2011/// CY - New York PB - Penguin KW - Psychology UR - ftp://ppftpuser:welcome@ftp01.penguingroup.com/Booksellers_and_Media/Covers/2008_2009_New_Covers/9780143118756.jpg ER -