Improving healthcare : a handbook for practitioners /
edited by Lesley Baillie and Elaine Maxwell.
- ix, 178 pages : illustrations ; 26 cm
Includes bibliographical references and index..
Introducing healthcare improvement -- Understanding the context for improvement -- System improvement -- Service user involvement in improvement -- Ethics and governance in healthcare improvement -- Measuring for improvement -- Applying lessons from the theory of high reliability organisations : making care safer through reliability, resilience and organisational learning -- Implementing improvement -- Sharing improvements : presenting and communicating improvement results -- Evaluating healthcare improvements.
9781498744461 (pbk.) 149874446X (pbk.)
2016049346
Medical care--Quality control. Quality assurance. Quality Assurance, Health Care--methods Quality Improvement Outcome and Process Assessment (Health Care)