TY  - BOOK
AU  - Baillie,Lesley
AU  - Maxwell,Elaine
TI  - Improving healthcare: a handbook for practitioners 
SN  - 9781498744461 (pbk.)
AV  - R733 
U1  - 610 
PY  - 2017///
CY  - London, New York
PB  - Routledge, Taylor & Francis Group
KW  - Medical care
KW  - Quality control
KW  - Quality assurance
KW  - Quality Assurance, Health Care
KW  - methods
KW  - Quality Improvement
KW  - Outcome and Process Assessment (Health Care)
N1  - Includes bibliographical references and index; Introducing healthcare improvement -- Understanding the context for improvement -- System improvement -- Service user involvement in improvement -- Ethics and governance in healthcare improvement -- Measuring for improvement -- Applying lessons from the theory of high reliability organisations : making care safer through reliability, resilience and organisational learning -- Implementing improvement -- Sharing improvements : presenting and communicating improvement results -- Evaluating healthcare improvements
ER  -