TY  - BOOK
AU  - Hirsh,Sandra
AU  - Kise,Jane A.G.
TI  - Work it out: clues for solving people problems at work 
SN  - 9780891060888
KW  - Personnel management
KW  - Handbooks, manuals, etc
KW  - Teams in the workplace
KW  - Conflict management
KW  - Employees
KW  - Psychology
KW  - Communication in management
KW  - Interpersonal communication
ER  -