Pilbeam, Sarah. <br/><br/>
Customer service :  NVQ level 2 / 
by Sarah Pilbeam. 
 - x, 219 p. ;   25 cm. 
<br/><br/><label>ISBN: </label>9781444157437 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services--Textbooks.