Stanton, Nicky <br/><br/>
Mastering communication 

 - 5th ed. 
 - Basingstoke :  Palgrave Macmillan  2009 
 - xvi, 480 p. : ill. ; 24 cm. (pbk) 
 - Palgrave master series; Palgrave master series. .
<br/><br/><label>ISBN: </label>9780230216921