TY - BOOK AU - St. Pierre, Michael. TI - Crisis management in acute care settings: human factors, team psychology, and patient safety in a high stakes environment SN - 3642196993 PY - 2011/// CY - Heidelberg PB - Springer KW - Intensive Care KW - Intensive care units KW - Intensive Care --organization and administration KW - Emergency Medical Services - organization & administration KW - Emergency medical services KW - Patient Care Team KW - Group Processes KW - Medical Errors - prevention & control KW - Personnel Management - methods KW - HOSPITALS ER -