TY  - BOOK
AU  - Hupe,Peter L.
AU  - Hill,Michael J.
AU  - Buffat,Aurélien
TI  - Understanding street-level bureaucracy
SN  - 9781447313274
PY  - 2016///
CY  - Bristol
PB  - Policy Press
KW  - Bureaucracy
KW  - Public administration
KW  - Political planning
N1  - Includes bibliographical references and index
ER  -