Raines, Susan, S. <br/><br/>
Conflict management and leadership for managers :  knowledge, skills, and processes to harness the power of rapid change / 
Susan S. Raines, PhD. 
 - Third edition. 
 - xxi, 471 pages ;  26 cm 
<br/><br/> Earlier editions published as: Conflict management for managers : resolving workplace, client, and policy disputes. 
<br/><br/>Includes bibliographical references (pages 437-456) and index. 
<br/><br/><label>ISBN: </label>9781538177969 9781538177976 
<br/><br/><label>LCCN: </label>2023019073 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal Relations <br/>Personnel Management