TY - BOOK AU - Raines,Susan,S. TI - Conflict management and leadership for managers: knowledge, skills, and processes to harness the power of rapid change SN - 9781538177969 PY - 2024///] CY - Lanham PB - Rowman & Littlefield KW - Interpersonal Relations KW - Personnel Management N1 - Earlier editions published as: Conflict management for managers : resolving workplace, client, and policy disputes; Includes bibliographical references (pages 437-456) and index ER -