TY  - BOOK
AU  - Scott, Vivian
TI  - Conflict resolution at work for dummies
T2  - For Dummies
SN  - 9780470536438
U1  - 658.4053 SCO 
PY  - 2010///
CY  - Chichester
PB  - John Wiley
KW  - Management
KW  - Executive Management
KW  - Conflict Management
ER  -