TY - BOOK ED - NHS TI - The patient's charter and you U1 - 362.1 GRE PY - 1995/// CY - London PB - Department of Health KW - Health Services N1 - Gratis; N10; P15; Refer Hsg(95)13; Red; Gratis;N10;P15;DHA;Refer Hsg(95)13;Red N2 - DHA ER -