Pilbeam, Sarah <br/><br/>
OCR customer service NVQ level 2 

 -  Hodder Education,  2012 
<br/><br/> QCF 
<br/><br/><label>ISBN: </label>9781444151503 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management<br/>Marketing<br/>Customer Service
<br/><br/><label>Dewey Class. No.: </label>658.812 PIL