TY  - BOOK
AU  - Langford, Naomi
AU  - Salter, Brian
TI  - Dealing with difficult people in a week: how to deal with difficult people in seven simple steps
T2  - Teach Yourself In A Week
SN  - 9781473607781
U1  - 658.3145 LAN 
PY  - 2016///
CY  - 
PB  - Hodder & Straughton
KW  - Management
KW  - Human Resource Management
KW  - Conflict Management
KW  - Motivation
ER  -