Being Heard: the report of a review committee on NHS complaints procedures 

 - London :  Hmso,  1994 
<br/><br/> Reference Copy Only 
<br/><br/> Reference Copy Only 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Health Services<br/>Clinical Governance<br/>Healthcare Management
<br/><br/><label>Dewey Class. No.: </label>362.1068 GRE