Kouzes, James <br/><br/>
Encouraging the heart: a leaders guide to rewarding and recognizing others 

 - San Francisco :  Jossey-Bass Publishers,  2003 
<br/><br/><label>ISBN: </label>9780787964634 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management<br/>Human Resource Management<br/>Conflict Management<br/>Motivation
<br/><br/><label>Dewey Class. No.: </label>658.314 KOU