TY - BOOK AU - Cherniss, Cary AU - Goleman, Daniel TI - The emotionally intelligent workplace: how to select for, measure and improve emotional intelligence in individuals, groups and organizations SN - 0787956902 U1 - 658.3 EMO PY - 2001/// CY - San Francisco PB - Jossey-Bass KW - Management KW - Human Resource Management ER -