TY  - BOOK
AU  - Dalley, Deborah
AU  - Burton, Lois
TI  - Developing your influencing skills: how to influence people by increasing your credibility, trustworthiness and communication skills
T2  - Skills Training Course
SN  - 9781849370226
U1  - 650.13 DAL 
PY  - 2010///
CY  - 
PB  - Universe of Learning Ltd
KW  - Business
ER  -