TY  - BOOK
AU  - Hay, J.
TI  - Working it out at work : understanding attitudes and building relationships
SN  - 1907037012
U1  - 158.2 HAY 
PY  - 2009///
CY  - Hertford
PB  - Sherwood
KW  - Interpersonal Skills
N1  - Transactional analysis; Communication; Relationships; Leadership; Motivation; Change management; Problem solving; Influencing; Stress management; TA
ER  -