TY  - BOOK
AU  - Dalley, D.
TI  - Developing your assertiveness skills
SN  - 1849370575
U1  - 302.2 DAL 
PY  - 2013///
CY  - Lancashire
PB  - Universe of Learning
KW  - Assertiveness
N1  - Assertiveness; Communication; Communication skills; Behaviour; Confidence; HCLU
ER  -