TY - BOOK AU - Paterson, R.J. TI - The assertiveness workbook : how to express your ideas and stand up for yourself at work and in relationships SN - 1648480276 U1 - 302.2 PAT PY - 2022/// CY - Oakland [CAL], USA PB - New Harbinger Publications KW - Assertiveness N1 - Assertiveness; Confidence; Body language; Non-verbal communication; Feedback ER -