TY - BOOK AU - Mayer, Robert [1939 July 27-] TI - How to win any negotiation without raising your voice, losing your cool, or coming to blows SN - 156414920X U1 - 658.4 MAY PY - 2006/// CY - Franklin Lakes, NJ PB - Career Press N1 - Negotiation in business; Includes index N2 - Includes index ER -