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		Communication in healthcare settings: policy, participation and new technologies by Pilnick, A Hindmarsh, J Gill, V.T Publication details: Oxford : Blackwell Publishing 2010 Availability: Items available for loan: Lancashire Teaching Hospitals NHS Foundation Trust - Chorley Library (1)Call number: W 62. Lancashire Teaching Hospitals NHS Foundation Trust - Preston Library (1)Call number: W 62. Place reservation Add to folder (remove)
		Putting emotional intelligence to work : successful leadership is more than IQ / David Ryback. by Ryback, David Publication details: Boston: Butterworth-Heinemann, �1998 Online resources: Click here to access online Availability: Items available for loan: Liverpool University Hospitals NHS Library (Royal Liverpool) (1). Place reservation Add to folder (remove)

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