000 00363cam a2200157 4500
001 1420083805
008 111107t2009 xxu||||| |||| 00| 0 eng d
020 _a1420083805
100 _aGraban, M
245 0 _aLEAN hospitals
260 _bCRC Press
_c2009
650 _aQuality of Service
650 _aPatient Safety
_95005
942 _cBKSTD
999 _c10674
_d10674