| 000 | 00714cam a2200241 4500 | ||
|---|---|---|---|
| 001 | 0077073789 | ||
| 008 | 170510t1991 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a0077073789 | ||
| 100 | _aBack, Ken | ||
| 245 | 0 | _aAssertiveness at work : a practical guide to handling awkward situations. | |
| 250 | _a2nd ed | ||
| 260 |
_aLondon : _bMcGraw-Hill _cc1991 |
||
| 300 | _aix,166p. : ill. ; 24cm. (pbk) | ||
| 690 | _aCommunication in personnel management | ||
| 690 | _aAssertiveness (Psychology) | ||
| 690 |
_aInterpersonal relations _93522 |
||
| 690 | _aManagement-Psychological aspects | ||
| 690 | _aSelf-assertion | ||
| 700 | _aBack, Kate | ||
| 700 | _aBates, Terry | ||
| 942 | _cBKSTD | ||
| 999 |
_c26333 _d26333 |
||