| 000 | 00491cam a2200169 4500 | ||
|---|---|---|---|
| 001 | 9780071829311 | ||
| 008 | 230327t2013 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780071829311 | ||
| 080 | _a658.45 | ||
| 100 | _aPatterson, Kerry | ||
| 245 | 0 | _aCrucial accountability : tools for resolving violated expectations, broken commitments and bad behavior | |
| 250 | _a2nd | ||
| 260 |
_aMaidenhead : _bMcGraw-Hill _c2013 |
||
| 700 | _aGrenny, Joseph | ||
| 700 | _aMaxfield, David | ||
| 942 | _cBKSTD | ||
| 999 |
_c3271 _d3271 |
||