000 00537cam a2200193 4500
001 9780470599174
008 130927t2010 xxu||||| |||| 00| 0 eng d
020 _a9780470599174
100 _aKatz, D. L.
245 0 _aWin at work!: the everybody wins approach to conflict resolution
260 _aNew Jersey :
_bJohn Wiley
_c2010
650 _aManagement, General
690 _aConflict
690 _aDifficult conversations
690 _aConflict resolution
690 _aConflict management
942 _cBKSTD
999 _c33630
_d33630