| 000 | 00596cam a2200193 4500 | ||
|---|---|---|---|
| 001 | 9780974386010 | ||
| 008 | 120921t2004 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780974386010 | ||
| 100 | _aLee, F. | ||
| 245 | 0 | _aIf Disney ran your hospital: 91/2 things you would do differently | |
| 260 |
_aBozeman : _bSecond River Healthcare Press _c2004 |
||
| 650 | _aHealth Administration and Organisation, General Works | ||
| 690 | _ahospital administartion | ||
| 690 |
_apatient satisfaction _95006 |
||
| 690 | _aCustomer service | ||
| 690 |
_aLeadership _93720 |
||
| 942 | _cBKSTD | ||
| 999 |
_c34217 _d34217 |
||