| 000 | 00391cam a2200133 4500 | ||
|---|---|---|---|
| 001 | 9780443070235 | ||
| 008 | 080618t2001 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780443070235 | ||
| 080 | _a362.1068 | ||
| 100 | _aGunn, Chris | ||
| 245 | 2 | _aA practical guide to complaints handling : in the context of clinical governance | |
| 260 |
_aEdinburgh : _bChurchill Livingstone _c2001 |
||
| 942 | _cBKSTD | ||
| 999 |
_c5253 _d5253 |
||