000 00399cam a2200169 4500
008 151214t2011\\\\xx |||||\||||\00|\0\eng\d
020 _a1563273756
020 _a9781563273759
035 _a4030173
100 _aKenney, Charles
245 _aTransforming health care
250 _a1st
260 _aUSA:
_bCRC Press,
_c2011
300 _a222p
650 _aPatient experience
942 _cBKSTD
999 _c77548
_d77548