000 00329cam a2200133 4500
001 9780415123266
008 150601t2005 xxu||||| |||| 00| 0 eng d
020 _a9780415123266
100 _aHargie, Owen
245 4 _aThe handbook of communication skills
260 _aLondon :
_bRoutledge
_c2005
942 _cBKSTD
999 _c8150
_d8150