000			01952nam a2200421 i 4500
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008			130115t20132013flu fob 001|0|eng d
020			_a9781466583429 (PDF ebook) : _cNo price
020			_zNOISBN
040			_aStDuBDS _beng _cStDuBDS _erda _epn
050		0	_aBF335.4 _b.D45 2013
082	0	4	_a155.9'3 _223
100	1		_aDekker, Sidney, _eauthor.
245	1	0	_aSecond victim : _berror, guilt, trauma, and resilience / _cSidney Dekker. _h[electronic resource]
264		1	_aBoca Raton : _bCRC Press, _c[2013]
264		4	_c©2013
300			_a1 online resource (ix, 113 pages)
336			_atext _2rdacontent
337			_acomputer _2rdamedia
338			_aonline resource _2rdacarrier
500			_aAlso issued in print: 2013.
504			_aIncludes bibliographical references and index.
520	8		_aWe tend to blame and forget those professionals who cause incidents and accidents, but they are victims too. They are second victims whose experiences of an incident or adverse event can be as traumatic as that of the first victims. This book goes through what we know about trauma, guilt, forgiveness and injustice and how these might be felt by the second victim. It discusses how to conduct investigations of incidents that do not alienate second victims or make them feel even worse. It enters into a conversation on support and resilience and where the responsibilities for creating it may lie.
521			_aSpecialized.
588			_aDescription based on online resource; title from PDF title page (viewed on January 11, 2021).
650		0	_aAdjustment (Psychology)
650		0	_aGuilt. _92859
650		0	_aPsychic trauma.
650		0	_aVictims _xPsychology.
776	0	8	_iPrint version : _z9781466583412
856			_u#gotoholding _yAccess resource
942			_cEBOOK
997			_aKORTEXT
999			_c82603 _d82603