| 000 | 00461cam a2200169 4500 | ||
|---|---|---|---|
| 001 | 1902089138 | ||
| 008 | 090401t1998 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a1902089138 | ||
| 082 | _a362.11 REI | ||
| 100 | _aReid, Sir William | ||
| 245 | _aResolving complaints and promoting openess: can the ombudsman help? | ||
| 260 |
_aLondon : _bThe Nuffield Trust, _c1998 |
||
| 650 |
_aHealth Services _92981 |
||
| 942 |
_cBKSTD _n0 |
||
| 996 | _axv, 72p. | ||
| 997 | _a0 | ||
| 999 |
_c88282 _d88282 |
||