| 000 | 01267cam a2200337 4500 | ||
|---|---|---|---|
| 001 | I51 | ||
| 008 | 090401t1996 xxu||||| |||| 00| 0 eng d | ||
| 082 | _a362.1068 NAT | ||
| 110 | _aNHS Executive | ||
| 110 | _aGreat Britain: Department of Health | ||
| 245 | _aComplaints: listening... acting... improving: guidance on implementation of the NHS complaints procedure | ||
| 260 |
_aLondon : _bDepartment of Health, _c1996 |
||
| 500 | _aGratis | ||
| 500 | _aD20 | ||
| 500 | _aRefer NHS Exec (headquarters) Letter Dated February 1996 | ||
| 500 | _aRed | ||
| 500 | _aN10 | ||
| 500 | _aM05 | ||
| 500 | _aRefer El(96)19 | ||
| 500 | _aGratis;D20;DHA;Refer NHS Exec (headquarters) Letter Dated February 1996;Red;N10;M05;Refer El(96)19 | ||
| 520 | _aDHA | ||
| 650 |
_aHealth Services _92981 |
||
| 650 |
_aClinical Governance _91270 |
||
| 650 | _aHealthcare Management | ||
| 942 |
_cBKSTD _n0 |
||
| 985 | _aDonation;General notes;Owner note;General notes;General notes;General notes;General notes;General notes | ||
| 986 | _aDON;GEN;OWN;GEN;GEN;GEN;GEN;GEN | ||
| 996 | _aiii, 65p. | ||
| 997 | _a0 | ||
| 999 |
_c88301 _d88301 |
||