000 00444cam a2200157 4500
001 9781846199776
008 131004t2013 xxu||||| |||| 00| 0 eng d
020 _a9781846199776
100 _aPhillips, Annie
245 0 _aDeveloping assertiveness skills for health and social care professionals
260 _bRadcliffe Medical Press
_c2013
650 _aCommunication
_91366
690 _aAssertiveness
_9522
942 _cBKSTD
999 _c9065
_d9065